Terms of Service

Acceptance of Terms

By accessing or using the Accura CNC Supply website, creating an account, or purchasing equipment, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are entering into these terms on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms. If you do not agree with these terms, please do not use our services.

Use of Services

Accura CNC Supply provides CNC machines, cutting tools, spindles, control systems, and related equipment for professional and industrial use. Our services are intended for:

• Businesses and professionals in manufacturing and machining industries
• Educational institutions for training purposes
• Hobbyists and makers with appropriate technical knowledge

You agree not to:

• Use our website for any unlawful purpose
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to any part of our systems
• Use automated systems to scrape or collect data from our website
• Misrepresent your identity or affiliation when making inquiries

Account Responsibilities

When you create an account with Accura CNC Supply, you are responsible for:

• Providing accurate and complete registration information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your contact and billing information up to date

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

Products and Services

Product Descriptions

We strive to provide accurate descriptions, specifications, and images of our CNC equipment. However, we do not warrant that product descriptions, pricing, or other content is error-free, complete, or current. Specifications may vary and are subject to change without notice.

Availability

All products are subject to availability. Lead times for CNC machines and specialized equipment vary based on configuration and manufacturer schedules. We will notify you of any significant delays or availability issues.

Installation and Training

Installation, setup, and training services are available for select equipment. Terms, scheduling, and pricing for these services are confirmed at the time of purchase.

Pricing and Payment

Quotes and Pricing

• Prices are quoted in USD unless otherwise specified
• Custom quotes are valid for 30 days from the date of issue
• Prices are subject to change without notice until an order is confirmed
• Shipping, freight, and handling charges are calculated separately based on destination and equipment size

Payment Terms

• A deposit may be required for large equipment orders (typically 30-50% of total)
• Balance is due prior to shipment unless credit terms have been established
• We accept major credit cards, wire transfers, and approved purchase orders
• Late payments may incur interest charges of 1.5% per month

Shipping and Delivery

Shipping Methods

CNC equipment is shipped via freight carriers appropriate for the size and weight of the machinery. Smaller items and accessories ship via standard parcel carriers.

Delivery Times

Delivery estimates are provided at the time of order and are not guaranteed. Delays may occur due to manufacturer lead times, shipping carrier issues, or customs processing for international orders.

Inspection Upon Delivery

You are responsible for inspecting equipment upon delivery. Any visible damage must be noted on the delivery receipt and reported to us within 48 hours. Failure to inspect and report damage may affect warranty and return eligibility.

Returns and Warranty

Return Policy

• Standard items may be returned within 30 days in unused, original condition
• Custom-configured equipment is non-returnable
• Return shipping costs are the responsibility of the buyer
• A restocking fee of 15-25% may apply to equipment returns
• Cutting tools and consumables are non-returnable once opened

Warranty

CNC equipment is covered by manufacturer warranties, which vary by product. Warranty terms, coverage, and duration are provided with each purchase. Accura CNC Supply will assist with warranty claims and manufacturer support.

Service and Support

We offer technical support, maintenance services, and repair assistance for equipment purchased from us. Service terms and rates are available upon request.

Intellectual Property

All content on the Accura CNC Supply website, including text, images, logos, product descriptions, and documentation, is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission. Product images and specifications are provided for informational purposes only.

Limitation of Liability

To the maximum extent permitted by law, Accura CNC Supply shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services
• Lost profits, production downtime, or business interruption
• Damages resulting from improper installation, use, or maintenance
• Third-party claims arising from your use of purchased equipment

Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Governing Law

These Terms of Service are governed by the laws of the United States. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise agreed in writing.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes become effective upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

Contact Information

If you have questions about these Terms of Service, please contact us: